Building an inclusive community for West Ham United F.C. disabled supporters and improving the matchday experience for every fan.
Accessible Services
Accessible services helping you access and enjoy the match day experience.
Away Fixtures
Planning to attend an away fixture?
Find accessibility guides for all Championship clubs.
Shuttle Bus Service
Find everything you need to know about the accessible shuttle bus service, including pick-up location.
My 7 year old daughter came to her first game today and absolutely loved it, she said this was the best day ever. I’m in a wheelchair so I knew it wouldn’t be straightforward, but a massive thank you to Cathy Bayford and DSA she managed to sit with me, I reached out to DSA for some help and as usual I got excellent service from Cathy Bayford and her team, I can’t thank you enough you made Hayleighs Day.
Dear all you guys that work on the DSA and the Accessibility at West Ham. Thank you for all your support, travel and access planning that you provide for us throughout this season. The communications have been great especially the photos and videos. The shuttle bus and fast access lanes into the stadium are a lifesaver. I hope next year will work just as well!
Hi everyone! Thank you SO much for letting me join the group! I’m 26 years old and have been a season ticket holder since 2019/2020 season with my Dad. Without the help of the Disabled Supporters Association it would be very tough to feel comfortable and relaxed when travelling and whilst inside the London Stadium. Service and support is hugely appreciated by myself and Dad, words don’t do it justice how important it really is! I’m chronically ill with kidney disease and have an unexplained neurological condition. #COYI⚒🫧❤️— feeling thankful
Thank you for all the great work you do on behalf of the DSA and FAB.
I expect a lot of hard work has gone into to this consultation (reinstating concession pricing). I thank you for your work on behalf of all concession and disabled supporters.
And a big thank you DSA from me and my husband (on the work to reinstate concession pricing)
Thank you for all the time and effort invested , good result (on the work to reinstate concession pricing)
I drive to the games front opposite direction and park in Westfields (bit of a pain when leaving but your sat in the car). Then walk through station nice coffee on way and get shuttle bus from international Station. Damn good service and not too stressful at all, everyone is helpful.
Accessible lanes were well stewarded and I saw people turned away. Lift did not have a chair so no one sat down. Thank you DSB for complaining on our behalf.
Supporters with blue badges who do not currently have a seasonal parking space should contact
accessibility@westhamunited.co.uk
to enquire about parking availability.
Please be advised that spaces are limited, and any available spaces will be allocated on a first come first served basis.
All accessibility supporters who are entitled to a complimentary ticket for a personal assistant will be allocated tickets together.
To contact our accessibility team, call 0333 030 0174 or email
The changing places toilets in Club London (Level 1) and at Block 124 and 149 will be open for supporters to use.
Please speak to your nearest Disabled Supporter Assistant or Supporter Liaison Officer who will be happy to escort you to your nearest one.